Personal support

Personal support: Services provided in the person’s home or community to:

  • Achieve his/her full potential
  • Increase his/her independence
  • Meet community inclusion goals that are important to and important for the person and based on an assessed need.

Own home: A home that is not licensed or operated by an entity other than the person.

We are here to help when you need us
  • On call 24/7 for client needs
  • Flexible and fast scheduling
  • Regular quality assurance
  • Thorough care management and family support
  • Double the care team staff of other agencies
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Need hourly care?

Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a customized plan of care that is right for you.

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Covered services

Personal support services relate to outcomes identified in the person’s support plan when teaching and training is not necessary to achieve these outcomes, and it is the least costly assistance to reasonably meet the person’s needs. Covered services include supervision, support or assistance with:

  • Activities of daily living (ADLs)
  • Accessing community services
  • Developing meaningful connections with community members
  • Establishing new relationships and nurturing existing ones
  • Participating in community activities of the person’s choosing.

Services provided one-on-one with the person outside of his/her home must be provided in integrated community settings that enable the person to interact with people with and without disabilities to the fullest extent possible.

Personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Safety and fall prevention
  • Status reporting to family
  • Toileting and incontinence care
Lifestyle support
  • Light housekeeping
  • Meal preparation and nutrition
  • Laundry and change of bed linens
  • Grocery shopping and errands
  • Transportation to social and recreational activities
  • Assistance with light exercise and outdoor activity