Individual community living supports (ICLS)

ICLS services offer assistance and support for older adults who need reminders, cues, intermittent/moderate supervision or physical assistance to remain in their own homes.

We are here to help when you need us
  • On call 24/7 for client needs
  • Flexible and fast scheduling
  • Regular quality assurance
  • Thorough care management and family support
  • Double the care team staff of other agencies

Need hourly care?

Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a customized plan of care that is right for you.

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Covered services

ICLS covers assistance and support for eligible people 65 years and older enrolled in Elderly Waiver (EW) or the Alternative Care (AC) program. It includes the following service categories:

  • Active cognitive support
  • Adaptive support service
  • Activities of daily living (ADLs)
  • Household management
  • Health, safety and wellness
  • Community engagement.
Personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Safety and fall prevention
  • Status reporting to family
  • Toileting and incontinence care
Lifestyle support
  • Light housekeeping
  • Meal preparation and nutrition
  • Laundry and change of bed linens
  • Grocery shopping and errands
  • Transportation to social and recreational activities
  • Assistance with light exercise and outdoor activity