Effective date: [January __, 2026]
Company: Folks Home Care
Address: 1123 Riverwood Dr, Burnsville, MN 55337
Phone: 651-300-4440
Fax: 651-406-5787
Website: [https://folkshomecare.com]

1) What this Privacy Policy covers

This Privacy Policy explains how Folks Home Care (“we,” “us,” “our”) collects, uses, shares, and protects information when you visit our website or submit information through our forms.

If you become a client (or are requesting services for someone), additional privacy rules may apply to your service records under Minnesota and/or federal health privacy laws. Minnesota law sets rules for the release/disclosure of health records.

2) Information we collect

A) Information you provide (forms)

When you submit a Referral or Contact form, we may collect:

• “I’m” category (Case Manager / Recipient / Family Member)

• Full name

• Phone number

• Email address

• Service request details (including information you choose to share)

Please avoid submitting highly sensitive medical details through the website form. If needed, we will follow up by phone or secure channels.

B) Information collected automatically

Like most websites, we may collect:

• IP address and device/browser information

• Pages visited and approximate location (derived from IP)

• Cookies or similar technologies are used for site functionality and performance

C) Third-party content and links

Our website may include links to third-party sites (for example, Minnesota DHS news pages). Those sites have their own privacy practices.

3) How we use information

We use information to:

• Respond to inquiries and referral requests

• Communicate with you about services and next steps

• Improve our website and user experience

• Help prevent spam, fraud, and abuse

• Meet legal, regulatory, and licensing obligations (when applicable)

4) How we share information

We do not sell your personal information.

We may share information:

• With service providers (web hosting, email, form tools, spam prevention) who help us run the website and communicate with you

• With authorized parties involved in care coordination (for example, a case manager or caregiver), when appropriate and permitted

• When required by law (including situations where Minnesota or federal rules allow or require disclosure)

5) Data retention

We keep website form submissions as long as needed to respond and for reasonable recordkeeping.

If you become a client, Minnesota law requires home care providers to retain client records for at least five years after discharge/termination of services (or longer if required by other laws).

6) Your choices and rights

You may request to:

• Access, correct, or update the information you submitted through our website

• Ask us to delete website-submitted information (where appropriate)

Minnesota’s Consumer Data Privacy Act (effective July 31, 2025) provides privacy rights for Minnesotans in certain situations, depending on whether the law applies to a business based on its activities and thresholds.
To make a request, contact us using the details below.

7) Security

We use reasonable administrative and technical measures to protect information. However, no website or internet transmission is 100% secure. Please do not send sensitive information through unencrypted forms.

8) Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children under 13.

9) Changes to this policy

We reserve the right to update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Effective date.”

10) Contact us

Folks Home Care
1123 Riverwood Dr, Burnsville, MN 55337
Office: 651-300-4440
Fax: 651-406-5787
Email: [info@folkshomecare.com]